Problem definition and project goals
The free choice of the form of housing as well as the enabling of self-determined living is an essential concern of the UN CRPD. Providers of communal and outpatient forms of housing often require even more comprehensive information on whether the services available to date meet the needs of users, how satisfied people with disabilities are with their particular form of housing and how their quality can be objectively assessed. With the "Benchmarking of user-oriented housing offers" a management instrument is to be developed, which can represent the user-oriented offers and the quality of the service provision in an impact-oriented way and focus their future-oriented development.
Solution approach / Methodical procedure
The development period for the benchmarking instrument is 2 years. For a user-oriented development suitable for everyday use, the expertise of committed housing providers, with the participation of residents or their elected representatives, should be incorporated into the new development. The benchmarking approach on the basis of uniform quality measurements and surveys on satisfaction and quality of life is intended to further consolidate and expand social participation for people with disabilities. The "Benchmarking of user-oriented housing offers" is based on the concept of quality of life according to R. Schalock and is aligned with the goals of the UN Disability Rights Convention and the requirements of the BTHG with regard to impact orientation.